“Critical Thinking: The Soul of Communication”
I think that there would be more emphasis on effective communication and critical thinking in the workplace as the research mentioned in the excerpt shows what ineffective is costing companies. In the excerpt, it mentions “Poor communication is also linked to poor employee engagement and attrition.”
There may be
more employee engagement programs organized in hopes that this would improve
relationships between employees and the relationship between the employer and
employees. In return, hoping that this would result in better communication
which helps improve the way information is being conveyed which eventually
could influence the way things are done at work.
When
attrition occurs, there needs to be effective communication to be clear on the
new tasks or responsibilities that the employees have due to the decline in the
number of workers. When the responsibilities are not made clear, employees may
get frustrated or confused.
I feel that
effective communication can only be achieved in an organization when everyone
plays their part by implementing critical thinking.
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